Shipping & Returns
How Long Is Processing, Shipping & Handling?
When it comes to fulfilling hair orders, we understand that timely processing, handling, and shipping are paramount for our customers. Our dedicated team works diligently to ensure that each order is carefully processed within a time frame of 5-7 days. This period allows us to meticulously check each product for quality assurance, ensuring that you receive only the finest hair extensions and accessories. Each step of the process, from inventory management to packaging, is designed to uphold our commitment to excellence.
After an order is placed and payment is cleared, our processing phase begins immediately. We take pride in our attention to detail, which includes verifying product availability and preparing the items for shipment. Once your order is carefully packed, our shipping partners take over to ensure your hair products are delivered promptly and safely to your doorstep. We provide tracking information so you can monitor your order every step of the way, giving you peace of mind as you await your new hair.
We believe that a transparent timeline enhances your shopping experience. The 5-7 days processing and shipping window offers a balance between efficiency and the high standards we uphold in our operations. By setting realistic expectations, we aim to alleviate any concerns regarding delivery times, ensuring that you know exactly when to anticipate your new hair products to arrive. We appreciate your understanding and patience as we work to bring you the quality and service you deserve.
Do We Offer Refunds or Exchanges?
At our company, we pride ourselves on providing high-quality hair extensions that meet the needs and expectations of our valued customers. To ensure the highest standard of quality and hygiene, we maintain a strict policy regarding refunds and exchanges. Once a purchase is made, we do not offer refunds or exchanges on our hair extensions. This policy is in place to protect the integrity of our products and to maintain a safe shopping experience for all customers.
We understand that purchasing hair extensions is a personal and significant investment, and we encourage our customers to take their time in selecting the perfect product. To assist in this process, we provide detailed descriptions and images of each extension, as well as comprehensive care instructions to guide you in making an informed decision. Our customer service team is always available to answer questions, provide recommendations, and help you with any concerns prior to your purchase.
By adhering to a no-refund and no-exchange policy, we can ensure that every extension is brand new and has not been tampered with, thereby maintaining the highest quality for future customers. We appreciate your understanding and support of our policies, which allow us to continue delivering beautiful hair extensions that our customers adore.
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